Frequently Asked Questions

Everything 82,000+ MundoBeam customers have asked us about the World Cup Bundle, the projector, the screen, the speaker, the gaming stick, shipping, returns, and setup. Search the page (Cmd+F / Ctrl+F) for keywords.

About the bundle

What's in the World Cup Bundle?

1× MundoBeam 2 portable projector + 1× 100-inch portable projection screen + 1× free gift (choose between Bluetooth speaker OR retro gaming stick). Total €165 with free worldwide shipping.

Can I swap the free gift in the cart?

Yes — the gift chooser in your cart lets you switch between The Box (Bluetooth speaker) and Stick & Play (retro gaming stick) before checkout. Or add the OTHER gift with 30% off in the same cart.

How much do I save vs buying separately?

Individual prices: projector €119, screen €89, speaker €55 (or stick €70). Total €263+. Bundle: €165. Save €96+ when you buy the bundle.

About the projector

How many inches is the picture?

Up to 100 inches diagonal when placed 3-4 meters from a wall or screen.

Is it actually 4K?

Native 1080p resolution with 4K decoding support. The picture is sharp, color-accurate, and looks 4K-quality at typical viewing distances.

How long does it take to set up?

60 seconds. Plug in power, point at the wall, auto-keystone aligns the picture. No calibration, no wall-mounting.

Can I watch outdoors?

Yes — wait until 30 minutes after sunset for the brightest picture. The 200 ANSI lumens are plenty for evening + nighttime outdoor viewing.

Will Netflix, Disney+, DAZN work?

Yes — 4000+ apps built in via Android 11.0. Netflix, Disney+, Prime Video, BBC iPlayer, DAZN, ESPN+, FOX Sports all work natively.

About shipping

Is shipping really free worldwide?

Yes — free shipping to the US, Canada, Mexico, UK, Germany, France, Spain, Italy, Netherlands, Australia and 25+ other countries.

How long does delivery take?

2-7 business days. Same-day handling for orders before 16:00 CET.

Will it arrive before the World Cup?

Yes — order before June 8, 2026 for guaranteed delivery before the opening match on June 11, 2026.

Can I track my order?

Yes — tracking link emailed when the order ships.

About returns

What's the return policy?

100-day money-back guarantee. Set up the bundle, host watch parties, try it for the entire group stage. If you don't love it, we refund every cent. No questions, no restocking fee.

Who pays return shipping?

For defective products: we cover return shipping. For change-of-mind returns: customer pays return shipping (€15-25 typically).

How long does a refund take?

5-10 business days after we receive the return. Refunded to the original payment method.

About the warranty

What does the 1-year warranty cover?

Any manufacturer defect: dead pixels, fan failure, power issues, software bugs that can't be resolved via update. Cosmetic damage from accidents isn't covered.

How do I claim warranty?

Email info@mundobeam.com with your order number + a video of the issue. We respond within 24 hours.

About setup + use

Do I need Wi-Fi?

Wi-Fi is required for streaming. The projector has dual-band 2.4 / 5 GHz Wi-Fi built in. You can also use HDMI for offline content.

Can I connect my phone or laptop?

Yes — via HDMI (cable included) or via wireless casting (Chromecast and AirPlay compatible).

Can I connect a games console?

Yes — PS5, Xbox, Nintendo Switch all plug in via HDMI. Or use the included Stick & Play retro gaming stick for instant 12,000+ classic games.

About the brand

Where is MundoBeam from?

MundoBeam ships from European warehouses to 35+ countries worldwide. Customer service in EN, ES, DE, FR, NL.

How many customers have ordered?

82,000+ households across 35+ countries. 4.8/5 from 1,847 verified reviews.

Why should I choose MundoBeam over competitors like Cinemaster Pro?

See our detailed comparison page. Short version: better bundle value, longer money-back guarantee (100 days vs 30), more built-in apps, more verifiable scale.